Multiple Twilio Usage and Reporting Products Impacted by Request Timeouts and Delays in Handling New Data

Incident Report for Twilio

Resolved

Super SIM Usage Records API and Data Insights, Messaging Insights, Monitor Events, and Account Insights were degraded for 11 minutes between 19:13:20 UTC and 19:24:10 UTC on 01/24/2023. During this period, customers may have experienced request timeouts and/or delays in recent events being reflected in results from API responses or Console.

Posted Jan 24, 2023 - 13:48 PST

This incident affected: TWILIO PLATFORM (Account Insights) and PROGRAMMABLE MESSAGING (Messaging Insights).