Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany.

Incident Report for Twilio

Update

We have observed a recovery in voice calls from and to a subset of Twilio Phone Numbers to network subscribers in Germany and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 27, 2026 - 07:05 PDT

Monitoring

We have observed a recovery in voice calls from and to a subset of Twilio Phone Numbers to network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2026 - 05:03 PDT

Identified

Twilio customers may be experiencing voice call failures from and to a subset of Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 27, 2026 - 03:43 PDT

Update

Twilio customers may be experiencing voice call failures from and to a subset of Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2026 - 02:44 PDT

Investigating

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 27, 2026 - 01:37 PDT

This incident affects: CARRIER NETWORK (Voice, Europe).