Call Failure To And From a Subset Of Australia Numbers

Incident Report for Twilio

Resolved

The issue affecting calls to and from a subset of Australia numbers has been resolved, and the service is functioning normally at this time.

Posted Jul 20, 2022 - 04:37 PDT

Monitoring

We are no longer observing call failure to and from a subset of Australia numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 20, 2022 - 02:50 PDT

Update

We continue to observe call failure to and from a subset of Australia numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 20, 2022 - 02:00 PDT

Investigating

We are observing call failure to and from a subset of Australia numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 20, 2022 - 01:00 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).