SMS Delivery Failure To and From Singapore via Subset of Longcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery to and from Singapore via Subset of Longcode. This incident has been resolved.

Posted Mar 11, 2025 - 04:48 PDT

Monitoring

We are observing successful SMS delivery to and from Singapore via Subset of Longcode. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2025 - 02:48 PDT

Update

The issue has being identified causing SMS delivery failures to and from Singapore via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2025 - 00:48 PDT

Identified

The issue has being identified causing SMS delivery failures to and from Singapore via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2025 - 23:48 PDT

Update

We continue to experience SMS delivery failures to and from Singapore via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 10, 2025 - 19:48 PDT

Update

We continue to experience SMS delivery failures to and from Singapore via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2025 - 17:48 PDT

Investigating

We are experiencing SMS delivery failures to and from Singapore via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2025 - 16:48 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).