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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Delays to CTBC Networks in Brazil
      Incident Report for Twilio
      Resolved
      We have fully investigated the issue of SMS Delivery Report Delays to CTBC Networks in Brazil, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Posted May 23, 2024 - 14:57 PDT
      Investigating
      We are experiencing delays in receiving message delivery reports when sending to SMS Delivery Report Delays to CTBC Networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 23, 2024 - 14:37 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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