SMS Delivery Delay To Multiple Network In United States Over A Subset Of Short Code

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays to multiple network in United States over a subset of Short Code. This incident has been resolved.

Posted Sep 05, 2024 - 22:12 PDT

Monitoring

We are observing recovery in SMS delivery delay to small networks in the United States, Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Sep 05, 2024 - 21:20 PDT

Update

We are experiencing sms delivery delay to multiple network in United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 05, 2024 - 20:40 PDT

Update

We are continuing to investigate this issue.

Posted Sep 05, 2024 - 20:06 PDT

Investigating

We are experiencing sms delivery delay to multiple network in United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 05, 2024 - 19:40 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).