Account Security API Error and Latency to EE UK

Incident Report for Twilio

Resolved

Intermittent API error and latency with Account Security to EE UK has been resolved, and the service is operating normally at this time.

Posted Jun 23, 2023 - 06:37 PDT

Monitoring

We have started seeing recovery for intermittent API Error and Latency with Account Security to EE UK for the last 30 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 23, 2023 - 04:40 PDT

Update

We are continuing to investigate this issue.

Posted Jun 23, 2023 - 03:53 PDT

Investigating

We are investigating intermittent API Error and Latency with Account Security to EE UK. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 23, 2023 - 03:35 PDT

This incident affected: CARRIER NETWORK (Legacy Identity MatchAndAttributes).