Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Steps Delay in Twilio Console
Incident
Report for Twilio
Resolved
Delivery Steps, under the SMS logs, in the Twilio Console are now operating normally at this time. Therefore, we've proceeded to resolve this incident.
Monitoring
Delivery Steps, under the SMS logs, in the Twilio Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers are still seeing the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in the next 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in the next 16 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to investigate a delay in processing Delivery Steps, under the SMS logs, in the Twilio Console. Customers may also be unable to access the SMS logs. Our engineering team has been alerted and is actively investigating. We will provide another update in the next 4 hours or as soon as more information becomes available.
Update
We are currently investigating a delay in processing Delivery Steps, under the SMS logs, in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will provide another update in the next 2 hours or as soon as more information becomes available.
Investigating
We are currently investigating a delay in processing Delivery Steps, under the SMS logs, in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour, or as soon as more information becomes available.
This incident affected: DEVELOPER TOOLS (Console).