SMS Delivery Delays to MTN Network in Cameroon

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Cameroon is operating normally.

Posted Feb 20, 2026 - 10:12 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 20, 2026 - 08:38 PST

Update

Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Feb 19, 2026 - 17:26 PST

Update

Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 19, 2026 - 09:26 PST

Update

Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 19, 2026 - 05:26 PST

Update

Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 19, 2026 - 03:30 PST

Investigating

Twilio customers may be experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 19, 2026 - 02:33 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).