Transcriptions service interruption

Incident Report for Twilio

Resolved

The issue with the intermittent transcription service failures is now resolved and the service is operating normally at this time.

Posted Apr 05, 2016 - 20:23 PDT

Update

We are currently investigating an issue with intermittent failures in our transcriptions service. For some transcriptions the transcription text appears blank.

Posted Apr 05, 2016 - 19:25 PDT

Investigating

We are investigating a service interruption with our Transcription Service. We expect to provide another update in an hour.

Posted Apr 05, 2016 - 19:18 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Recording Transcriptions US1).