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Inbound Call Failures to a Small Subset of Twilio Brazilian Toll Free Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to Twilio Brazilian Toll Free Phone Numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery in inbound calls to Twilio Brazilian toll free phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to work with our carrier partner to resolve inbound call failures to Twilio Brazilian toll free phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing inbound call failures to a small subset of Twilio Brazilian toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes
Investigating
We are observing inbound call failures to a small subset of Twilio Brazilian toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America).
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