The issue affecting inbound calls to Twilio Brazilian Toll Free Phone Numbers has been resolved, and the service is functioning normally at this time.
Posted Feb 19, 2021 - 04:32 PST
Monitoring
We have started seeing recovery in inbound calls to Twilio Brazilian toll free phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 19, 2021 - 02:53 PST
Update
We continue to work with our carrier partner to resolve inbound call failures to Twilio Brazilian toll free phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Feb 19, 2021 - 01:44 PST
Update
We are still observing inbound call failures to a small subset of Twilio Brazilian toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes
Posted Feb 18, 2021 - 23:39 PST
Investigating
We are observing inbound call failures to a small subset of Twilio Brazilian toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 18, 2021 - 22:39 PST
This incident affected: CARRIER NETWORK (Voice, Latin America).