Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Report Delays to O2 Network in Slovakia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to O2 network in Slovakia. This incident has been resolved.
        Posted Mar 25, 2024 - 09:23 PDT

        Update

        We are still observing an improvement when sending messages to the O2 network in Slovakia. Our engineers will monitor the issue for 2 more hours. We will provide another update in 2 hours or as soon as more information is available.
        Posted Mar 25, 2024 - 08:57 PDT

        Monitoring

        We are observing an improvement on when sending messages to the O2 network in Slovakia. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
        Posted Mar 25, 2024 - 07:00 PDT

        Investigating

        During our investigation, we confirmed that only SMS delivery report delays are occuring when sending messages to the O2 network in Slovakia. Our engineers continue to actively work with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 24, 2024 - 18:50 PDT

        Identified

        We keep experiencing SMS delivery delays when sending messages to O2 network in Slovakia. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 24, 2024 - 13:49 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to O2 network in Slovakia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 24, 2024 - 09:48 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to O2 network in Slovakia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 24, 2024 - 07:36 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to O2 network in Slovakia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 24, 2024 - 06:33 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).