Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Canada API Errors
      Incident Report for Twilio
      Resolved
      The issue affecting Bell, Virgin Mobile, and Lucky accounts has been resolved, and the service is functioning normally at this time.
      Posted Apr 21, 2024 - 15:03 PDT
      Monitoring
      We have started seeing recovery for API error that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 21, 2024 - 13:21 PDT
      Update
      We have identified the api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We continue to monitor the recovery with the provider. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Apr 21, 2024 - 09:56 PDT
      Identified
      We have identified the api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We continue to monitor the recovery with the provider. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 21, 2024 - 08:00 PDT
      Update
      We are still investigating api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 21, 2024 - 07:50 PDT
      Investigating
      We are currently investigating api error that are affecting Bell, Virgin Mobile, and Lucky accounts are affected. There is no impact on other services or MNO
      Posted Apr 21, 2024 - 06:55 PDT
      This incident affected: DEVELOPER TOOLS (REST API).