Canada API Errors

Incident Report for Twilio

Resolved

The issue affecting Bell, Virgin Mobile, and Lucky accounts has been resolved, and the service is functioning normally at this time.

Posted Apr 21, 2024 - 15:03 PDT

Monitoring

We have started seeing recovery for API error that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 21, 2024 - 13:21 PDT

Update

We have identified the api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We continue to monitor the recovery with the provider. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 21, 2024 - 09:56 PDT

Identified

We have identified the api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We continue to monitor the recovery with the provider. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 21, 2024 - 08:00 PDT

Update

We are still investigating api errors that are affecting Bell, Virgin Mobile, and Lucky accounts. There is no impact on other services or MNO. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 21, 2024 - 07:50 PDT

Investigating

We are currently investigating api error that are affecting Bell, Virgin Mobile, and Lucky accounts are affected. There is no impact on other services or MNO

Posted Apr 21, 2024 - 06:55 PDT

This incident affected: DEVELOPER TOOLS (REST API).