SMS delivery to Telcel customers in Mexico is currently degraded

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Jan 25, 2019 - 00:12 PST

Investigating

SMS to Telcel customers in Mexico is currently degraded. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Jan 24, 2019 - 22:17 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).