SSL Certificate Issue With Autopilot

Incident Report for Twilio

Resolved

The SSL certificate issue pertaining to Autopilot has been resolved and Autopilot is operating normally at this time.

Posted Oct 14, 2021 - 10:00 PDT

Monitoring

Autopilot is now operating normally. Our SSL certificate expired and was not configured for auto-renewal, which is what caused this issue. The issue has been addressed and our SSL certificate is now configured to auto-renew annually. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 14, 2021 - 08:13 PDT

Update

Our engineers have identified an issue related to SSL certificates for Autopilot and are still working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 14, 2021 - 07:18 PDT

Identified

Our engineers have identified an issue related to SSL certificates for Autopilot and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 14, 2021 - 06:25 PDT