SMS delivery delays towards AT&T from US Short Codes

Incident Report for Twilio

Resolved

Outbound delivery delays towards AT&T handsets when sending messages from a subset of Twilio US Short Codes has now been resolved. SMS Short Code, North America is currently operating normally.

Posted Mar 28, 2019 - 15:28 PDT

Monitoring

We are observing recovery for outbound delivery delays towards AT&T handsets when sending messages from a subset of Twilio US Short Codes. We are actively monitoring and we will provide update shortly.

Posted Mar 28, 2019 - 14:50 PDT

Update

We continue to observe outbound delivery delays towards AT&T handsets when sending messages from a subset of Twilio US Short Codes. We continue to work with our carrier partner to resolve the issue and will update as information becomes available.

Posted Mar 28, 2019 - 13:41 PDT

Update

We continue to observe outbound delivery delays towards AT&T handsets when sending from a subset of Twilio US Short Codes. We continue to work with our carrier partner to resolve the issue and will update as information becomes available.

Posted Mar 28, 2019 - 13:39 PDT

Identified

We are currently observing outbound delivery delays towards AT&T handsets when sending from a subset of Twilio US Short Codes. We are working with our carrier partner to resolve the issue and will update as information becomes available.

Posted Mar 28, 2019 - 13:05 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).