SMS Delivery Report Delays For Messages Sent From Twilio To O2 Germany

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted May 04, 2020 - 00:24 PDT

Monitoring

A fix has been implemented and we are monitoring whether the issue with delivery report delays sent from Twilio to O2 Germany is resolved.

Posted May 03, 2020 - 23:57 PDT

Update

We are continuing to investigate this issue.

Posted May 03, 2020 - 22:44 PDT

Update

We are experiencing delays in receiving delivery reports for messages sent from Twilio to the O2 network in Germany. We are working with our carrier partners to resolve the issue and will provide further updates as soon as they become available.

Posted May 03, 2020 - 22:34 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 03, 2020 - 22:20 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).