SMS Delivery Failures to MTN Network in Iran

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to the MTN network in Iran. This incident has been resolved.

Posted Nov 10, 2023 - 23:39 PST

Update

We continue to observe recovery in SMS delivery when sending messages to the MTN network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2023 - 21:44 PST

Monitoring

We are observing recovery in SMS delivery when sending messages to the MTN network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2023 - 20:47 PST

Update

We continue to experience SMS delivery failures when sending messages to the MTN network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 10, 2023 - 17:42 PST

Update

We are still experiencing SMS delivery failures when sending messages to the MTN network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2023 - 15:42 PST

Investigating

We are experiencing SMS delivery failures when sending messages to the MTN network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2023 - 14:42 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).