Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to MTN Network in Iran
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures when sending messages to the MTN network in Iran. This incident has been resolved.
      Posted Nov 10, 2023 - 23:39 PST
      Update
      We continue to observe recovery in SMS delivery when sending messages to the MTN network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 10, 2023 - 21:44 PST
      Monitoring
      We are observing recovery in SMS delivery when sending messages to the MTN network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 10, 2023 - 20:47 PST
      Update
      We continue to experience SMS delivery failures when sending messages to the MTN network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 10, 2023 - 17:42 PST
      Update
      We are still experiencing SMS delivery failures when sending messages to the MTN network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 10, 2023 - 15:42 PST
      Investigating
      We are experiencing SMS delivery failures when sending messages to the MTN network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 10, 2023 - 14:42 PST
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).