MMS Delivery Delays to Verizon US Using a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to Verizon US using a subset of short codes. This incident has been resolved.

Posted Jun 28, 2021 - 18:43 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Verizon US via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 28, 2021 - 16:59 PDT

Update

We continue to experience MMS delivery delays to Verizon US using a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 28, 2021 - 15:00 PDT

Investigating

We are experiencing MMS delivery delays to Verizon US using a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 28, 2021 - 14:00 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).