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        Voice Calls Disconnecting to Telstra Australia Phone Numbers

        Incident Report for Twilio

        Resolved

        Calls to Telstra Australia phone numbers are no longer disconnecting and voice traffic Telstra Australia phone numbers is operating normally at this time. This issue has been resolved.
        Posted Aug 04, 2020 - 12:51 PDT

        Update

        We are continuing to monitor this situation and will provide an update in 2 hours or sooner once more information becomes available.
        Posted Aug 04, 2020 - 11:16 PDT

        Monitoring

        We are observing recovery in voice traffic where calls were disconnecting to Telstra Australia phone numbers. We will continue to monitor this situation and will provide an update in 2 hours or sooner once more information becomes available.
        Posted Aug 04, 2020 - 09:15 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Aug 04, 2020 - 05:16 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Aug 04, 2020 - 03:09 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Aug 04, 2020 - 01:24 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Aug 03, 2020 - 22:48 PDT

        Update

        We are observing calls disconnecting abruptly to Telstra Australia phone numbers. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
        Posted Aug 03, 2020 - 21:04 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 03, 2020 - 20:56 PDT
        This incident affected: CARRIER NETWORK (Voice, APAC).