SMS Delivery Reports Delay to Ethio Telecom Network in Ethiopia

Incident Report for Twilio

Resolved

We are no longer experiencing delays receiving message delivery reports when sending to Ethio Telecom network in Ethiopia. This incident has been resolved.

Posted Jul 15, 2024 - 15:23 PDT

Monitoring

We are observing recovery in delays receiving message delivery reports when sending to Ethio Telecom network in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 15, 2024 - 13:05 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 15, 2024 - 10:40 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Ethiopia Ethio Telecom network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 15, 2024 - 09:36 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Reports Delay to Ethio Telecom Network in Ethiopia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 15, 2024 - 08:58 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).