Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Super SIM Network Connectivity Issues
Incident
Report for Twilio
Resolved
At 2:32 PM Pacific Time, the connectivity issue was resolved and Super SIM connectivity is operating normally at this time.
Monitoring
95% of the lost data sessions have been restored. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
About 70% of the lost data sessions have been restored and we are continuing to see recovery. Our engineering team is actively working with our partner to continue investigating and troubleshooting, during which some devices that have recovered may again lose connectivity. We will provide another update in 2 hour or sooner once more information becomes available.
Update
About 60% of the lost data sessions have been restored and we are continuing to see recovery. Our engineering team is actively working with our partner to continue investigating and troubleshooting, during which some devices that have recovered may again lose connectivity. We will provide another update in 1 hour or sooner once more information becomes available.
Update
About 50% of the lost data sessions have been restored and we are continuing to see recovery. Our engineering team is actively working with our partner to continue investigating and troubleshooting, during which some devices that have recovered may again lose connectivity. We will provide another update in 1 hour or sooner once more information becomes available.
Update
About 15% of the lost data sessions have been restored and we are continuing to see recovery. Our engineering team is actively working with our partner to continue investigating and troubleshooting, during which some devices that have recovered may again lose connectivity. We will provide another update in 1 hour or sooner once more information becomes available.
Update
We are still experiencing Super SIM connectivity issues with one of our partners. Some devices may have experienced a loss in connectivity and may not be able to re-connect to the network. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Update
We are still experiencing Super SIM connectivity issues with one of our partners. Some devices may have experienced a loss in connectivity and may not be able to re-connect to the network. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Update
We are still experiencing Super SIM connectivity issues with one of our partners. Some devices may have experienced a loss in connectivity and may not be able to re-connect to the network. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Investigating
We are experiencing Super SIM connectivity issues with one of our partners. Some devices may have experienced a loss in connectivity and may not be able to re-connect to the network. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.