Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Meta Is Having Major Disruptions and Some WhatsApp Senders May Experience Lower Daily Limits
Incident
Report for Twilio
Resolved
Our internal systems indicate that the issue has been resolved for affected customers. If you believe you are still affected, please open a support ticket for us to escalate to Meta and WhatsApp.
Update
We continue to observe recovery with sending WhatsApp messages. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours as soon as more information becomes available.
Monitoring
We are observing recovery with sending WhatsApp messages. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Meta continues to have Major disruptions and some WhatsApp senders may experience lower daily limits. Some Messages may be delayed in being sent. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Meta is having Major disruptions and some WhatsApp senders may experience lower daily limits. Some Messages may be delayed in being sent.
We expect to provide another update in 2 hours or as soon as more information becomes available.
We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Meta is having Major disruptions and some WhatsApp senders may experience lower daily limits. Some Messages may be delayed in being sent.
We expect to provide another update in 1 hour or as soon as more information becomes available.
We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
Meta is having Major disruptions and some WhatsApp senders may experience lower daily limits. Some Messages may be delayed in being sent.
We expect to provide another update in 1 hour or as soon as more information becomes available.
We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Daily Messaging Limits Lowered to 50 for Some Senders on WhatsApp API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging, Conversations).