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        SMS Delivery Failures to Orange Network in Israel

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures when sending to the Orange network in Israel. This incident has been resolved.
        Posted Oct 23, 2024 - 17:54 PDT

        Monitoring

        We are observing successful SMS delivery to the Orange network in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 23, 2024 - 15:54 PDT

        Update

        We are experiencing SMS Delivery Failures when sending to the Orange Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 23, 2024 - 14:54 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Failures to Orange Network in Israel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 23, 2024 - 14:52 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).