Unable to Access Twilio Add-ons Pages from Console

Incident Report for Twilio

Resolved

Issue with Twilio Add-ons Catalog in Console has been resolved. The service is operating normally at this time.

Posted Jun 23, 2023 - 18:26 PDT

Monitoring

Twilio Add-ons Catalog in Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 23, 2023 - 17:52 PDT

Update

We are investigating an issue with accessing Twilio Add-ons from the Add-ons Catalog page in Twilio Console. This will prevent customers from installing Add-ons, but installed Add-ons can be updated or uninstalled. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Jun 23, 2023 - 16:51 PDT

Update

We are investigating an issue with accessing Twilio Add-ons from the Add-ons Catalog page in Twilio Console. This will prevent customers from installing Add-ons, but installed Add-ons can be updated or uninstalled. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Jun 23, 2023 - 15:52 PDT

Investigating

We've become aware of a potential issue with Twilio Add-Ons pages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 23, 2023 - 15:30 PDT

This incident affected: DEVELOPER TOOLS (Console).