Retrieving Call List Failure

Incident Report for Twilio

Resolved

We are no longer experiencing issues when retrieving calls list via API. This incident has been resolved.

Posted Dec 19, 2023 - 22:47 PST

Monitoring

We have started seeing recovery when retrieving calls list via API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 19, 2023 - 20:47 PST

Investigating

We are investigating issues where users may experience elevated 500s errors or timeout when retrieving calls list via API. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Dec 19, 2023 - 20:34 PST

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).