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        SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Spain, Italy and Greece. This incident has been resolved.
        Posted Dec 08, 2025 - 03:18 PST

        Update

        We are observing successful SMS delivery to Multiple Networks in Spain, Italy and Greece. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 08, 2025 - 00:35 PST

        Update

        We are observing successful SMS Delivery to Multiple Networks in Spain, Italy and Greece. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 07, 2025 - 22:48 PST

        Monitoring

        We are observing successful SMS Delivery to Multiple Networks in Spain, Italy and Greece. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 07, 2025 - 20:48 PST

        Update

        We continue to experience SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 07, 2025 - 18:57 PST

        Update

        We continue to experience SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 07, 2025 - 16:56 PST

        Investigating

        We are experiencing SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 07, 2025 - 16:10 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).