Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
User Authentication Identity Gateway API Failure Increase in Canada
Incident
Report for Twilio
Resolved
The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Lookup Identity Match, Lookup Line Type Intelligence [Legacy API], Legacy Identity MatchAndAttributes).