Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Failures to Telefonica Network in El Salvador

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Telefonica Network in El Salvador. This incident has been resolved.
        Posted Nov 22, 2024 - 04:14 PST

        Monitoring

        We are observing successful SMS delivery to Telefonica Network in El Salvador. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 22, 2024 - 02:19 PST

        Identified

        We are continuing to experience SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 22, 2024 - 01:21 PST

        Monitoring

        We are observing successful SMS delivery to Telefonica Network in El Salvador. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 21, 2024 - 23:19 PST

        Update

        We are continuing to experience SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 21, 2024 - 05:58 PST

        Identified

        We are continuing to experience SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 20, 2024 - 05:58 PST

        Update

        We are continuing to experience SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 19, 2024 - 13:59 PST

        Update

        We are still experiencing SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 19, 2024 - 05:44 PST

        Update

        We are experiencing SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 19, 2024 - 01:45 PST

        Update

        We are experiencing SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 18, 2024 - 23:47 PST

        Investigating

        We are experiencing SMS delivery failures to Telefonica Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 18, 2024 - 22:45 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
        ← Current Status Powered by Atlassian Statuspage