Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Feb 09, 2024 - 03:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 08, 2024 - 23:00 PST

Scheduled

Our service partner is conducting a planned maintenance from 08 February 2024 at 23:00 PST until 09 February 2024 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following country and carriers: Bell Canada, Rogers Canada, Telus Canada.

Impacted Products: Lookup Identity Match, Verify Silent Network Auth, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes

Posted Feb 01, 2024 - 15:07 PST

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).