Degraded Performance on Our Admin Center Page in the IE1 (Ireland) Region

Incident Report for Twilio

Resolved

The issue with degraded performance on our Admin Center page in the IE1 (Ireland) region has been resolved and is operating normally at this time.

Posted Aug 15, 2024 - 23:33 PDT

Monitoring

Our Admin Center page in the IE1 (Ireland) region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 15, 2024 - 22:56 PDT

Update

We continue to see degraded performance on our Admin Center page in the IE1 (Ireland) region. Users with newly created Organizations may not be able to access the Admin Center page in the IE1 (Ireland) region. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 22:35 PDT

Update

We are currently seeing degraded performance on our Admin Center page in the IE1 (Ireland) region. Users with newly created Organizations may not be able to access the Admin Center page in the IE1 (Ireland) region. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 15, 2024 - 21:35 PDT

Investigating

Our monitoring systems have detected a potential issue with Organizations. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 15, 2024 - 21:23 PDT

This incident affected: TWILIO PLATFORM (Organization).