Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call failures to a subset of Colombian Numbers
Incident
Report for Twilio
Resolved
All systems are operating normally.
Monitoring
The issue has been resolved and all inbound calls to numbers in Colombia for the +5715 range in Bogota are connecting successfully. We will continue to monitor to ensure full resolution
Update
Our Carrier Partner has confirmed that they have identified the issue and are actively working on a fix. We will provide an update as soon as we have further information
Update
We continue to work with our local carrier partner to resolve the issues affecting inbound calls to Colombian numbers in Bogota for the +5715 range. We don’t have a estimated time for resolution yet but will keep updating status as more information becomes available.
Update
We are continuing to work on a fix for this issue.
Identified
We are currently observing inbound call failures to a subset of numbers in Colombia for the +5715 range in Bogota. We are working with our carrier partner to resolve the issue. We will update as information becomes available
This incident affected: PROGRAMMABLE VOICE (PSTN).