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        SMS Delivery Delays to Viettel Network in Burundi
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.
        Posted Jan 17, 2025 - 09:50 PST
        Monitoring
        We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 07:58 PST
        Update
        We are experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 17, 2025 - 07:04 PST
        Investigating
        Our monitoring systems have detected a potential issue with SMS Delivery Delays to Viettel Network in Burundi. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 17, 2025 - 06:52 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).