MMS Delivery Delays to T-Mobile in United States

Incident Report for Twilio

Resolved

We are no longer experiencing MMS messages delivery delays to T-Mobile in the United States. This incident has been resolved.

Posted Nov 12, 2024 - 17:07 PST

Update

We continue observing recovery with sending MMS messages to T-Mobile in the United States. During this Incident there may have been intermittent failures during traffic mitigation. We will continue monitoring the service to ensure a full recovery and also follow-up with the Carrier. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 15:00 PST

Monitoring

We are observing recovery with sending MMS messages to T-Mobile in the United States. During this Incident there may have been intermittent failures during traffic mitigation. We will continue monitoring the service to ensure a full recovery and also follow-up with the Carrier. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 12:39 PST

Update

We are continuing to investigate this issue.

Posted Nov 12, 2024 - 11:34 PST

Investigating

We are experiencing MMS delivery delays when sending messages to T-Mobile in United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 12, 2024 - 11:22 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Toll-Free, North America).