SMS Delivery Delays to Telefonica O2 UK

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telefonica O2 UK. This incident has been resolved.

Posted Jan 11, 2023 - 18:52 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telefonica O2 UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 11, 2023 - 17:17 PST

Update

We are experiencing SMS delivery delays when sending messages to Telefonica O2 UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 11, 2023 - 16:22 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Telefonica O2 UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 11, 2023 - 16:19 PST

This incident affected: CARRIER NETWORK (SMS, Europe).