Re-purchasing a recently released number via the console results in a ‘something went wrong’ error.

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 31, 2020 - 14:52 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2020 - 12:00 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 31, 2020 - 11:42 PDT

Update

Customers who attempt to re-purchase recently released phone numbers through the Twilio console are experiencing generic errors and as a result are unable to complete the purchase flow. Our engineers are working to fix the issue as soon as possible. We will provide more information as it is received.

Posted Mar 31, 2020 - 10:47 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 31, 2020 - 10:40 PDT

This incident affected: DEVELOPER TOOLS (Console) and PHONE NUMBERS.