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        Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

        Incident Report for Twilio

        Update

        Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 09, 2026 - 10:29 PST

        Identified

        Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 09, 2026 - 09:22 PST

        Investigating

        Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 09, 2026 - 08:53 PST
        This incident affects: CARRIER NETWORK (Voice, Latin America).