Connection Timeouts to REST API US2 Endpoint

Incident Report for Twilio

Resolved

We are no longer experiencing the issue with connection timeouts to our US2 REST API endpoint. This incident has been resolved.

Posted Sep 01, 2021 - 05:03 PDT

Monitoring

We have started seeing recovery on the issue with connection timeouts to our US2 REST API endpoint. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Sep 01, 2021 - 04:15 PDT

Update

Our engineers have identified the issue with connection timeouts to our US2 REST API endpoint. We are working with our partner on this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 31, 2021 - 21:03 PDT

Update

Our engineers have identified the issue with connection timeouts to our US2 REST API endpoint. We are working with our partner on this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 31, 2021 - 17:09 PDT

Update

Our engineers have identified the issue with connection timeouts to our US2 REST API endpoint. We are working with our partner on this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 31, 2021 - 15:19 PDT

Identified

Our engineers have identified the issue with connection timeouts to our US2 REST API endpoint. We are working with our partner on this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 31, 2021 - 14:16 PDT

Update

We continue to investigate an issue with connection timeouts to our US2 REST API endpoint. Our engineering team is actively investigating. We will update in 2 hours, or as soon as we have more information.

Posted Aug 31, 2021 - 13:22 PDT

Investigating

We are investigating an issue with connection timeouts to our US2 REST API endpoint. Our engineering team has been alerted and is actively investigating. We will update in 1 hour, as soon as we have more information.

Posted Aug 31, 2021 - 12:26 PDT

This incident affected: DEVELOPER TOOLS (REST API).