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        Outbound Call Failures From Brazilian Numbers

        Incident Report for Twilio

        Resolved

        All calls are now terminating successfully.
        Posted May 07, 2019 - 12:32 PDT

        Monitoring

        Update: Calls from some Brazilian numbers to other destinations in Brazil are now connecting successfully. We will continue to monitor to ensure full resolution.
        Posted May 07, 2019 - 10:45 PDT

        Investigating

        We have detected an issue with making calls from some Brazilian numbers to other destinations in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
        Posted May 07, 2019 - 09:38 PDT
        This incident affected: PROGRAMMABLE VOICE (PSTN) and CARRIER NETWORK (Voice, Latin America).
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