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        Phone number lookup for Caller Name resulting in 500 errors

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Apr 26, 2016 - 13:28 PDT

        Update

        We're currently investigating an issue with phone number lookups. Approximately 3% of requests are experiencing 500 series responses on phone number lookups for Caller Name.
        Posted Apr 26, 2016 - 13:01 PDT

        Investigating

        We're currently investigating an issue with phone number lookups. Customers may experience 500 series responses on phone number lookups for Caller Name.
        Posted Apr 26, 2016 - 12:53 PDT
        This incident affected: ACCOUNT SECURITY (Lookup).