Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Timeouts of TwiML requests

        Incident Report for Twilio

        Resolved

        All services are operating normally now.
        Posted Nov 05, 2015 - 22:08 PST

        Monitoring

        We have identified and fixed the problematic issue that affected a small fraction of outbound HTTP requests from Twilio to time out. Twilio engineering team is monitoring the situation.
        Posted Nov 05, 2015 - 22:01 PST

        Identified

        A small percentage of outbound HTTP requests from Twilio's outbound proxy server to customers' web servers timed out starting at 1:30pm PST. Twilio engineering team has identified the issue and is working on the resolution.
        Posted Nov 05, 2015 - 21:56 PST
        This incident affected: PROGRAMMABLE VOICE US1 (TwiML US1).
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