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        SMS Delivery Failures sending to Camtel Network in Cameroon

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to the Camtel network in Cameroon. This incident has been resolved.
        Posted Apr 25, 2023 - 15:45 PDT

        Update

        After monitoring for some time, we are still seeing degradation of the service. We're experiencing SMS delivery delays when sending messages to the Camtel network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours, or as soon as more information becomes available.
        Posted Apr 25, 2023 - 14:34 PDT

        Update

        After monitoring for some time, we are still seeing degradation of the service. We're experiencing SMS delivery delays when sending messages to the Camtel network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.
        Posted Apr 25, 2023 - 12:49 PDT

        Investigating

        After monitoring for some time, we keep seeing degradation of the service. We're experiencing SMS delivery delays when sending messages to the Camtel network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
        Posted Apr 25, 2023 - 11:50 PDT

        Update

        After monitoring for some time, we keep seeing degradation of the service. We're experiencing SMS delivery delays when sending messages to the Camtel network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
        Posted Apr 25, 2023 - 11:39 PDT

        Update

        We continue observing recovery SMS delivery delays when sending messages to the Camtel network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 25, 2023 - 09:25 PDT

        Monitoring

        We are observing recovery SMS delivery delays when sending messages to the Camtel network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 25, 2023 - 07:23 PDT

        Investigating

        After monitoring for some time, we keep seeing degradation of the service. We're experiencing SMS delivery delays when sending messages to the Camtel network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
        Posted Apr 25, 2023 - 05:55 PDT

        Update

        We continue to observe recovery SMS delivery delays when sending messages to the Camtel network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 25, 2023 - 04:05 PDT

        Update

        We are observing recovery SMS delivery delays when sending messages to the Camtel network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 25, 2023 - 02:08 PDT

        Monitoring

        We are observing recovery SMS delivery delays when sending messages to the Camtel network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 25, 2023 - 00:14 PDT

        Update

        We continue experiencing SMS delivery failures sending to Camtel Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 24, 2023 - 23:08 PDT

        Update

        We continue experiencing SMS delivery failures sending to Camtel Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 24, 2023 - 06:53 PDT

        Update

        We still continue to experience SMS delivery failures sending to Camtel Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 23, 2023 - 22:59 PDT

        Update

        We still continue to experience SMS delivery failures sending to Camtel Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 23, 2023 - 18:57 PDT

        Update

        We continue to experience SMS delivery failures sending to Camtel Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 23, 2023 - 16:57 PDT

        Investigating

        We are experiencing SMS delivery failures sending to Camtel Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 23, 2023 - 15:57 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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