SMS Delivery Report Delays to Altice in the United States of America

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery report delays when sending to Altice in the United States of America. This incident has been resolved.

Posted Sep 17, 2025 - 21:23 PDT

Update

We are observing recovery in SMS delivery report delays when sending to Altice in The United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 17, 2025 - 18:01 PDT

Monitoring

We are observing recovery in SMS delivery report delays when sending to Altice in The United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 17, 2025 - 16:01 PDT

Update

We continue to experience SMS delivery report delays to Altice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Sep 17, 2025 - 10:00 PDT

Update

We continue to experience SMS delivery report delays to Altice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 18:14 PDT

Update

We continue to experience SMS delivery report delays to Altice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 11:02 PDT

Update

We are still experiencing SMS delivery report delays to Altice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 07:02 PDT

Update

We continue to experiencing SMS delivery report delays to Altice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 05:02 PDT

Update

We are experiencing SMS delivery report delays to Altice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 04:17 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Altice in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 16, 2025 - 04:09 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).