SMS Delivery Failures to Safaricom in Ethiopia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Safaricom in Ethiopia. This incident has been resolved.

Posted Apr 14, 2025 - 03:25 PDT

Monitoring

We are observing successful SMS delivery to Safaricom in Ethiopia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 14, 2025 - 01:34 PDT

Update

We are continuing to experience SMS delivery failure to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 13, 2025 - 21:42 PDT

Update

We are continuing to experience SMS delivery failure to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 13, 2025 - 19:45 PDT

Investigating

We are experiencing SMS delivery failures to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 13, 2025 - 18:48 PDT

This incident affected: CARRIER NETWORK (SMS, Europe, SMS, Middle East & Africa).