We are no longer experiencing SMS and MMS delivery failures from and to Twilio phone numbers towards T-Mobile handsets in US. This incident has been resolved.
Posted Dec 06, 2023 - 00:30 PST
Monitoring
We are observing successful MMS/SMS delivery from and to Twilio phone numbers towards T-Mobile handsets in US. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 05, 2023 - 22:35 PST
Investigating
We are experiencing SMS and MMS delivery failures from and to Twilio phone numbers towards T-Mobile handsets in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 05, 2023 - 21:40 PST
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America).
