SMS Delivery Delays to Airtel Tigo Network in Ghana

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Airtel Tigo Network in Ghana. This incident has been resolved.

Posted Mar 10, 2024 - 16:13 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Airtel Tigo Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2024 - 14:19 PDT

Update

We are still investigating outbound SMS delivery delays when sending messages to Airtel Tigo Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 10, 2024 - 09:11 PDT

Update

We continue to investigate outbound SMS delivery delays when sending messages to Airtel Tigo Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 10, 2024 - 05:13 PDT

Update

We continue to investigate outbound SMS delivery delays when sending messages to Airtel Tigo Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2024 - 03:24 PDT

Update

We are experiencing outbound SMS delivery delays when sending messages to Airtel Tigo Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2024 - 01:29 PST

Investigating

Posted Mar 10, 2024 - 01:26 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).