Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Voice Insights response latency
      Incident Report for Twilio
      Resolved
      We are no longer experiencing Voice Insights response latency. This incident has been resolved.
      Posted Feb 26, 2020 - 11:06 PST
      Monitoring
      Voice Insights response is now improved . We will continue to monitor to ensure a full recovery.
      Posted Feb 26, 2020 - 09:57 PST
      Investigating
      We are currently seeing Voice Insights response latency on our account portal and timeouts for Voice Insights API requests. Our engineering team is looking into the issue.
      Posted Feb 26, 2020 - 09:18 PST
      This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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