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Twilio Services
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      Zipwhip Gateway
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        Voice Insights response latency

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Voice Insights response latency. This incident has been resolved.
        Posted Feb 26, 2020 - 11:06 PST

        Monitoring

        Voice Insights response is now improved . We will continue to monitor to ensure a full recovery.
        Posted Feb 26, 2020 - 09:57 PST

        Investigating

        We are currently seeing Voice Insights response latency on our account portal and timeouts for Voice Insights API requests. Our engineering team is looking into the issue.
        Posted Feb 26, 2020 - 09:18 PST
        This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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