Issues with inbound and outbound SMS from T-Mobile handsets in US

Incident Report for Twilio

Resolved

All systems are functioning normally at this time.

Posted Dec 05, 2017 - 08:27 PST

Monitoring

The service has recovered. Our engineering team is continuing to monitor the situation.

Posted Dec 05, 2017 - 08:07 PST

Update

The issues seems to be impacting both inbound and outbound SMS. The team continues to work with our carrier partner to resolve the issue.

Posted Dec 05, 2017 - 07:44 PST

Investigating

We are seeing issues with inbound SMS from T-Mobile handsets in US. We are working with our carrier partners to resolve the issue. Another update will be posted in 1 hour.

Posted Dec 05, 2017 - 07:25 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).