Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Account Suspension Error
Incident
Report for Twilio
Resolved
All accounts affected by the suspension error have now been reactivated, and the issue has been resolved. Systems are operating normally at this time.
Monitoring
All accounts affected by the suspension error have been reactivated. We will continue to monitor for system stability and provide another update in 2 hours, or sooner if more information becomes available.
Update
A small subset of accounts were suspended in error. We are still working to resolve this as quickly as possible. We will provide another update in 2 hours or sooner if more information becomes available.
Update
A small subset of accounts were suspended in error. We continue to work to resolve this as quickly as possible. We will provide another update in 1 hour or sooner if more information becomes available.
Investigating
A small subset of accounts were suspended in error. We are working to resolve this as quickly as possible. We will provide another update in 1 hours or sooner if more information becomes available.
This incident affected: TWILIO PLATFORM (Other).