Messaging API returning 500 errors

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Messaging API returning 500 errors

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 11, 2021 - 08:12 PST

Update

Our Engineering Team has identified the issue causing some SMS requests to return 500 errors and is working on a fix. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 11, 2021 - 07:45 PST

Update

Our monitoring systems have detected a potential issue with SMS returning 500's. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 11, 2021 - 07:00 PST

Investigating

Posted Feb 11, 2021 - 06:46 PST

This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS, SMPP, Messaging Channels, Notify, Conversations, Messaging Insights).

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