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        Messaging API returning 500 errors

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Feb 11, 2021 - 08:12 PST

        Update

        Our Engineering Team has identified the issue causing some SMS requests to return 500 errors and is working on a fix. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 11, 2021 - 07:45 PST

        Update

        Our monitoring systems have detected a potential issue with SMS returning 500's. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 11, 2021 - 07:00 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS returning 500's. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 11, 2021 - 06:46 PST
        This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS, SMPP, Messaging Channels, Notify, Conversations, Messaging Insights).
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